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Thought Leadership
Research & Insights
Dr Anna Kiaos publishes regularly on the intersection of organisational culture, mental health and workforce transformation. These articles draw on peer-reviewed research and frontline consulting experience to help leaders understand the cultural dynamics that shape their organisations — and the people inside them.
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AI: It's Not the Job Loss That Breaks People — It's the Identity Loss
Dr Anna Kiaos | Mind Culture Life Australia | February 2026 There is a conversation happening in every boardroom, every government department and every hospital in the country right now. It's about AI, and it usually goes something like this: How many roles can we automate? How much can we save? How fast can we move? There is another conversation happening in the corridors, the staff rooms and the group chats. It goes more like this: What happens to me? Does what I do still m

Anna Kiaos
2 days ago5 min read


Why Academics Are Burning Out Over AI — And Why the Fix Isn't More Training
Dr Anna Kiaos | Mind Culture Life Australia There's a conversation happening in every university in Australia right now. It's happening in hallways after faculty meetings, in private group chats between colleagues and in the quiet despair of academics staring at another AI policy update they didn't ask for and don't feel ready to implement. The conversation isn't about whether AI is useful. Most people accept that it is. The conversation is about what AI is doing to the peopl

Anna Kiaos
3 days ago5 min read


How AI Will Reshape Organisational Culture and Mental Health
As a researcher focused on organisational culture and mental health, I have spent years examining how systems, leadership behaviours and workplace structures shape psychological wellbeing. What is becoming increasingly clear is that artificial intelligence is not simply another operational tool — it is a structural force that will redefine how humans experience work. Much of the public conversation around AI has centered on productivity, automation and economic disruption. Fa

Anna Kiaos
4 days ago5 min read


What It's Like to Be a Rehabilitation Counsellor for Workers with Psychological Injury
Rehabilitation counsellors who work with psychological injury claims occupy one of the most challenging positions in the workplace wellbeing ecosystem. They sit at the intersection of individual trauma, organisational dysfunction, insurance imperatives, and legislative frameworks—tasked with helping injured workers return to the very environments that allegedly harmed them. I've spent years researching organisational culture and its psychological costs. What rehabilitation co

Anna Kiaos
4 days ago11 min read


NSW Workers Compensation Changes: What the New Psychological Injury Reforms Mean for Employees
Psychological injury claims in NSW have been rising steadily over the past decade. In response, the NSW Government has introduced significant reforms to the workers compensation scheme that will change how psychological injuries are assessed, supported and compensated. While the reforms are framed around improving sustainability and strengthening return-to-work outcomes, they carry real implications for injured employees. If you are experiencing a work-related psychological i

Anna Kiaos
6 days ago4 min read


Release Thyself
To be authentically happy is a goal most of us expect to achieve throughout the precious journey of life. Yet along the way, we make decisions we later regret — decisions we believed would make us happy. In doing so, we often restrain the very creativity and uniqueness required to feel truly fulfilled. On the day you were born, you gave the world something extraordinary: you. You arrived with gifts — creativity, individuality, potential — waiting to be explored. The world has

Anna Kiaos
7 days ago3 min read


Why Workplace Mental Health Fails Without Understanding Cultural Pressure
By Dr Anna Kiaos, Researcher & Founder, Mind Culture Life Australia As a researcher in workplace mental health, I have spent years examining why well-intentioned organisations continue to struggle with burnout, stress, anxiety, and psychological injury — even when they invest heavily in wellbeing initiatives. What the research consistently shows is this: mental health at work does not break because people are weak. It breaks because pressure is unmanaged. Policies exist. EAPs

Anna Kiaos
Feb 113 min read


Men at Work, Grief, and the Cost of Silence
Workplaces across Australia are struggling with rising psychological injury claims, declining return-to-work outcomes, and increasing pressure on workers’ compensation systems. Much of the public discussion focuses on numbers — cost blowouts, claim duration and scheme sustainability. But when we look more closely, a quieter story emerges. It is a story about men at work , how grief and psychological distress show up in masculine-coded environments, and how organisational resp

Anna Kiaos
Feb 104 min read


What’s Really Happening in NSW Workers’ Compensation:
A Closer Look at Psychological Injury, Rising Costs, and System Strain I come to this work as a researcher who has spent years listening to workers’ experiences of injury, recovery, and return to work — particularly where psychological harm is involved. Again and again, I see the same pattern: people are not only injured by their work, but often further harmed by the systems meant to support them. Workers’ compensation data is frequently discussed in abstract terms — costs, s

Anna Kiaos
Feb 105 min read


The Journey to Inner Freedom: Understanding the Unconscious Drives That Shape Our Lives
Have you ever wondered why you react the way you do in certain situations? Why some relationships feel inexplicably familiar? Why patterns seem to repeat in your life despite your best efforts to change? The answer lies beneath the surface of your conscious awareness, in the realm of unconscious drives and basic life instincts that shape our behaviour in ways we rarely recognise. This exploration draws from the profound intersection of psychoanalysis and contemplative wisdom

Anna Kiaos
Feb 109 min read


Preventing the Invisible Injury: Why Psychological Safety After Physical Injury Matters More Than Ever
When a worker is injured, the focus is usually clear: treat the body, manage the claim, and support a return to work plan. But growing Australian research shows that for many workers, the most damaging injury doesn’t come from the original incident — it develops quietly after the claim begins. This is known as secondary psychological injury , and it is now recognised as a major driver of prolonged recovery, delayed return to work, and escalating compensation costs. At Mind

Anna Kiaos
Feb 104 min read


“Just Get Over It”: Why Men’s Grief Is Still Stigmatised at Work
Why I Studied Men, Grief, and Work As a researcher working at the intersection of psychology, culture, and organisations, I’ve long been interested in how unspoken rules shape behaviour at work — especially when people are at their most vulnerable. Grief is one of those experiences that everyone will face at some point. Yet in workplaces, grief is often treated as something to be managed quickly , contained privately , or fixed altogether . For men, this pressure is amplified

Anna Kiaos
Feb 104 min read


When Authenticity at Work Becomes a Performance
As a researcher, I have spent years inside organisations observing how people speak, behave, and manage themselves at work. What has consistently struck me is not the absence of authenticity, but at times, how carefully it is performed . In many contemporary workplaces, employees are encouraged to “bring their whole selves to work,” to be open, genuine, and values-aligned. On the surface, this appears progressive and human-centred. Yet through ethnographic research, I began t

Anna Kiaos
Feb 86 min read


Cultural Blind Spots: Why Psychosocial Hazards Hide in Plain Sight
As a researcher working at the intersection of organisational culture and mental health, I am often brought into organisations at moments of concern — when stress is rising, when change has unsettled people, or when something feels “off” but cannot be easily named. What I have learned through ethnographic research is that psychosocial hazards rarely sit neatly within policies, procedures, or survey results. They are lived, relational, and often hidden — not because organisati

Anna Kiaos
Feb 86 min read


Why Organisational Culture Looks One Way — and Feels Another
As a researcher, I spend a great deal of time watching what people do at work — but even more time listening to what they cannot easily say . Over years of ethnographic and qualitative research, I have repeatedly encountered the same pattern across organisations, industries, and roles: employees speak one way in formal settings and another way everywhere else. They perform confidence, alignment, and commitment on the surface, while privately negotiating doubt, ambivalence, fr

Anna Kiaos
Feb 86 min read


How Organisations Shape Us: Culture, Control, and the Self at Work
I have spent much of my research career immersed in organisations — listening to how people speak, watching how they behave, and paying close attention to what often goes unsaid. Again and again, I have been struck by the same realisation: organisations do far more than coordinate work. They shape how employees experience themselves. Culture in organisations is rarely neutral. It is lived, felt, negotiated, and often internalised in ways that influence how people think, feel,

Anna Kiaos
Feb 86 min read


When Organisational Restructures Ignore Microcultures, Service Suffers
I wrote this piece after spending extended time inside a large public-sector organisation navigating a major restructure. What struck me wasn’t open resistance or cultural clash—but how much important work was happening quietly, off the organisational radar. This article is an invitation to Human Resources, People and Culture leaders, and executives to look beyond formal culture programs and ask a harder question: how is work really getting done during change, and what cultur

Anna Kiaos
Feb 74 min read


Hegemonic masculinity: Failing government strategy enables men’s experience of stigma
Author Details: Dr Anna Kiaos is the Founder of Mind Culture Life Australia and a researcher at the University of New South Wales within the Discipline of Psychiatry and Mental Health. The Australian Government’s Department of Health released its National Men’s Health Strategy 2020-2030, yet little evidence supports the strategy is effective in reducing men’s experience of stigma due to widespread hegemonic masculinity, writes Dr Anna Kiaos. The Australian Government has re

Anna Kiaos
Nov 16, 20254 min read


Issues with Employee Assistance Programs and Psychological Injury Workers' Compensation Claims
Australian employees are increasingly lodging workers' compensation claims for psychological injury Employee Assistance Programs (EAPs) appear to be the first line of defense for Human Resource departments when employees are observed to be experiencing stress and ill-mental health at work, yet are Human Resource personnel and EAP service providers as effective as they need to be? With poor mental health costing the Australian economy from $12.2 to $22.5 billion each year [1]

Anna Kiaos
Nov 16, 20255 min read


Employees who engage in concurrent employment: Implications for employers concerning psychological workers' compensation claims
Dr Anna Kiaos is the Director of Mind Culture Life Australia and a researcher at the University of New South Wales within the Discipline of Psychiatry and Mental Health. Australia’s cost-of-living crisis has promulgated a need for a proportion of employees to engage in generating multiple sources of income, typically by holding concurrent employment [1] . According to the Australian Bureau of Statistics (ABS), in September 2024 there were 986,400 multiple job-holders (6.6% of

Anna Kiaos
Nov 16, 20256 min read
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