Organisational Culture
Research and Analysis
Mind Culture Life Australia works with various professionals in organisations who are experiencing cultural challenges, not limited to Call Centre staff who experience burnout leading to customer dissatisfaction or business units which are experiencing chronic workplace conflict. Cultural issues left unchecked often result in reputational and business continuity risk, under-performance along with an increased risk of psychological workers' compensation claims.
Employees generally feel more at ease speaking candidly and honestly to external specialists, including workplace psychologists who generally possess deep sensibility and sensitivity concerning workplace matters, and who offer confidentiality and objective independence that might not otherwise be available to them within the workplace.
Dr Kiaos is both a trained organisational culture expert and psychologist. Dr Kiaos completed her Ph.D under Professor Gideon Kunda, who studied under Emeritus Professor Edgar Schein (MIT), both leading organisational culture experts. Dr Kiaos completed her PhD in Management at MQU and has published extensively on the topic of organisational culture and mental health. A list of her academic publications can be viewed here. Dr Kiaos also works for the University of New South Wales, School of Clinical Medicine, Discipline of Psychiatry and Mental Health.
Dr Kiaos is a highly experienced workplace professional who partners with businesses in responding to cultural issues to provide rare and very worthwhile insights into the workplace environment, including drivers contributing to workplace disharmony, poor workplace behaviour and inefficiency in combination with conditions which may produce mental health challenges for employees, including how to mitigate against them.
Dr Kiaos takes a confidential and thorough review, researching and investigating cultural workplace issues from an interpersonal perspective intertwined with a highly objective approach to workplace knowledge generation which includes an analysis of environmental factors, procedural and or policy implications as well as considerations for internal and external stakeholders.
Dr Kiaos' objective is to identify factors that contribute to workplace vulnerability by providing a comprehensive report based on her academic research. Dr Kiaos' comprehensive reporting methodologies document her findings and recommendations whilst ensuring high degrees of confidentiality to employees during the formal and informal stages of the review.
For a confidential discussion, please call +61 451 574 900.