Psychological Workplace Investigations

When a Psychological Injury Claim Arrives, the Standard Approach Is Not Enough

 

Psychological workplace investigations require a fundamentally different skill set from standard workplace investigations. They require someone who understands both organisational culture and mental health — who can examine not just what happened, but the cultural context in which it happened and its psychological impact on the people involved.

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Dr Kiaos conducts independent psychological workplace investigations for organisations and SIRA panel providers. As both a trained psychologist and an organisational culture expert, she brings a depth of analysis that standard investigators cannot provide.

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What We Do

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• Independent investigation of complex psychological injury workers’ compensation claims

• Evidence gathering, interviews and document analysis to determine the circumstances of alleged psychological injuries

• Impartial analysis to inform decisions on liability, recovery potential and claim entitlements

• Trauma-informed, culturally sensitive investigation techniques

• Culturally appropriate feedback to all parties

 

Why Organisations Engage Us

 

In our experience, when one employee lodges a psychological injury claim, there is a significantly higher chance that another from the same team or microculture will follow. This is because psychological injury is rarely an isolated incident — it is typically a product of cultural conditions that are affecting multiple people simultaneously. Our investigations examine both the individual claim and the cultural system that produced it, giving organisations the intelligence they need to prevent further harm.